Backstage Blog

• Project Management
• Engineering Management
• Operations

In a product company, changes are inevitable so as to best support the strategy and the vision. Often during such a change, new teams are formed and other ones are restructured. While there are many challenges to be solved during a big change, there’s one in particular that’s often overlooked: system ownership. Having experienced not-so-successful handovers, I was inspired to create a guideline that will help other teams do handovers differently.

• Engineering
• Engineering Culture
• Operations

In this post, we share some of the best practices we apply when SoundCloud engineers take on out-of-hours support duties.